Cnexia

Description de l'entreprise

Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams.

 

At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we’re revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience.

 

Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat.

 

If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi-cultural world-class environment.

Contexte du recrutement et définition de poste

· Technical Support : Provide end-user support for Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and Power Platform.

· System Administration : Manage and monitor Office 365 services and accounts. Oversee the Office 365 tenant and ensure compliance with licensing and security policies.

· Development and Customization : Develop custom solutions and workflows in SharePoint Online, PowerApps, and Power Automate to address business needs. Customize and manage Teams environments.

· Training and Documentation : Create training materials and conduct training sessions for staff on using Office 365 tools effectively. Maintain up-to-date documentation for system configurations and procedures.

· Collaboration and Communication : Work with IT and business units to understand their needs and provide effective solutions. Facilitate the adoption of Office 365 features within the organization.

· Troubleshooting and Problem-Solving : Troubleshoot and resolve Office 365 related issues. Implement best practices for resolving technical problems.

Profil Recherché

Profile Main Requierements :

• Bachelor's degree in Computer Science, Information Technology, or related field;
• 5+ Proven experience in/with :

▹ Supporting and administering Office 365 applications

▹SharePoint Online development and customization

▹PowerApps and Power Automate for creating business applications and workflows

• Strong problem-solving and communication skills
• Train and support end-users of varying technical levels