Représentant du service client bilingue (FR/EN)

Cnexia

Représentant du service client bilingue (FR/EN) / il y a 1 an

Site web : www.cnexia.com
Salaire (MAD/Mois) : -

Contrat : Contrat de travail à durée indéterminée

Type d'emploi : À temps plein

Adresse :

Description de l'entreprise

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skills development and gives creative and ambitious people in the high-tech field the opportunity to achieve their professional goals.

 

Proud of our status as the exclusive Moroccan subsidiary of Canada's incumbent telecom operator, we have been steadily expanding our teams since 2021, with more than 1100 employees mainly based in Fez. We have just expanded our activities in the northern part of the kingdom by inaugurating a new site in Rabat to pursue our growth there, with the aim of more than doubling our workforce by 2024.

 

Contexte du recrutement et définition de poste

At Cnexia, we do more than just support the customers of our global network and the beneficiaries of our various services. We develop innovative solutions and continually create original multiplatform media content. As a result, every day we revolutionize the way Canadians communicate via the web and interact via mobile applications, giving them an enhanced experience.

 

If you're up for the challenge, we invite you to join a community that values bold ideas and gives you multiple opportunities for career fulfillment in a world-class, multi-cultural environment!

Profil Recherché

As a Bilingual Sales Advisor, you will be responsible for :

 

- Sell products and services (analyze customer needs, propose new products, develop effective sales pitches).

- Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs;

- be able to develop the right arguments to convince prospects.

- Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.).

- Follow up on sales and ensure that they run smoothly;

- Apply defined processes and master the use of tools.

- Contribute to the smooth running of the department.

- Ensure qualitative and quantitative targets are met.